Shipping & Delivery Policy

Last Updated: 26/08/2026

Welcome to CP Shopy. We are committed to making your shopping experience simple and convenient, from placing your order to receiving it at your doorstep.

This Shipping & Delivery Policy explains how we process and deliver orders placed through the CP Shopy website.

1. Order Processing

Once you place an order on our website, we will process and prepare your order for dispatch.

Orders are generally processed within [1–3 business days] after successful order confirmation, subject to product availability and verification.

Orders placed on weekends or public holidays may be processed on the next working day.

In certain situations, order processing may take longer due to:

  • High order volumes
  • Product availability
  • Address verification
  • Payment verification
  • Holidays or unforeseen circumstances

2. Delivery Time

After dispatch, delivery generally takes approximately [3–7 business days], depending on the delivery location and courier service.

Estimated delivery times may vary based on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Remote or hard-to-reach locations
  • Unforeseen logistical circumstances

The delivery timeline shown at checkout or communicated to the customer is an estimated timeline and is not an absolute guarantee.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is confirmed.

Shipping charges may vary depending on:

  • Delivery location
  • Product size or weight
  • Order value
  • Applicable promotional offers

CP Shopy may offer free shipping on selected products or during promotional periods.

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected products and eligible delivery locations.

COD availability is subject to order verification and courier service availability.

For COD orders, the customer must pay the applicable order amount to the delivery executive at the time of delivery.

We reserve the right to restrict or cancel COD orders where verification cannot be completed or where circumstances indicate that the order cannot be fulfilled reliably.

5. Order Tracking

Once your order has been dispatched, we may provide tracking details through the contact information provided during checkout.

You can use the tracking information to check the status of your shipment through the relevant courier service.

Tracking information may take some time to become active after dispatch.

6. Delivery Address

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Please carefully check:

  • Name
  • House/building number
  • Street/locality
  • City/town
  • State
  • PIN code
  • Mobile number

CP Shopy will not be responsible for delays, failed deliveries or additional delivery charges resulting from incorrect or incomplete information provided by the customer.

If you notice an incorrect delivery address after placing an order, please contact us immediately. Address changes may not be possible once the order has been dispatched.

7. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its operational policy.

A delivery may fail because of:

  • Customer being unavailable
  • Incorrect or incomplete address
  • Incorrect phone number
  • Customer refusing the shipment
  • Customer not responding to the courier
  • Delivery location being inaccessible

If an order is returned to CP Shopy because of a failed delivery, additional charges or other conditions may apply depending on the circumstances and our applicable return policy.

8. Delayed Delivery

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control.

These may include:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Courier-related issues
  • Public holidays
  • Government restrictions
  • High-volume periods
  • Other unforeseen circumstances

If your order is significantly delayed, please contact our customer support team with your order details.

9. Damaged Package

If you receive a package that appears visibly damaged or tampered with, please:

  1. Check the package carefully before accepting delivery where possible.
  2. Take photographs and videos of the package and shipping label.
  3. Contact CP Shopy customer support as soon as possible.
  4. Provide your order number along with the relevant photographs and videos.

This information may be required to investigate the issue with our courier or fulfilment partner.

10. Wrong or Missing Product

If you receive an incorrect, incomplete or missing product, please contact us as soon as possible after delivery.

Please provide:

  • Order number
  • Description of the issue
  • Photographs and videos of the package and product
  • Any other information requested by our support team

We will review the issue and provide an appropriate resolution in accordance with our Return, Refund & Exchange Policy.

11. Delivery Areas

CP Shopy currently provides delivery to locations served by our courier partners within India, subject to product and location availability.

Some remote locations, restricted areas or PIN codes may not be serviceable.

Serviceability will depend on the courier network available for the particular order.

12. Product-Specific Delivery Conditions

Certain products may have different processing or delivery requirements because of their size, weight, availability or other logistical considerations.

Where applicable, product-specific delivery information will be mentioned on the respective product page or communicated during the ordering process.

13. Multiple Products in One Order

If you purchase multiple products in a single order, they may be shipped together or separately depending on product availability, warehouse processing and courier logistics.

If products are shipped separately, you may receive separate tracking information.

14. Order Cancellation Before Dispatch

If you wish to cancel an order, please contact CP Shopy as soon as possible.

Cancellation requests can only be processed if the order has not already been dispatched or otherwise processed for fulfilment.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return/refund procedure may apply.

15. Contact Us

For questions regarding shipping, delivery, tracking or an existing order, please contact us.

CP Shopy

Email: info@cpshopyofficial@gmail.com
Phone: 91 80865 99984
WhatsApp: 91 80865 99984
Address: Door No. 15/1733 b59, Forza Mall 1, Chembra Road, Tirur, Malappuram district, Kerala, India (PIN: 676101)

When contacting us about an order, please provide your order number so that we can assist you more quickly.

16. Policy Updates

CP Shopy reserves the right to update or modify this Shipping & Delivery Policy from time to time.

Any changes will be published on this page with the updated "Last Updated" date.